Kristy Amy

About Kristy Amy

Kristy leverages 20-plus years of experience in IT and marketing to develop strategic programs that help clients retain customers and grow share of wallet.

DHL Express’ Christine Nashick on customer engagement

As one of the world’s largest logistics companies, DHL Express must exceed the expectations of [...]

Safelite AutoGlass shares its rules for customer service

With its 12,000 employees and nearly 5.4 million customers in 50 states, Safelite AutoGlass is [...]

Content as a customer retention tactic: The dos and don’ts

Being a valuable resource to your customers is one of the most effective customer retention [...]