About Convero

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So far Convero has created 3 blog entries.

What is a customer feedback loop, and why do you need it?

It’s easy for companies to be passive about collecting customer feedback: Send out a survey. [...]

3 key findings from our 2016 Customer Engagement Study

Convero recently released the results of our 2016 Customer Engagement Study, for which we interviewed [...]

Why your customers will pay more for better service

Life is short, and everyone is busy. Your customers just want things to go right. [...]